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FAQ

Graafsebaan 133, 5248NL ‘s-Hertogenbosch

Doors open: 12h CET
Start show: 12h CET
End show: 23h CET

Afterparty*: 23h – 01h CET
*Only for ticketholders

Coming soon!

Make sure to bring your ID and ticket to the event. The minimum age for the event is 18+. We cannot grant access to visitors younger than 18. Therefore it is important to take legal identification with you for security to check your age.

You can either print your ticket or get it scanned through your phone.

Didn’t receive your ticket? Fill in the e-mail address you’ve bought a ticket with here: https://consumer.paylogic.nl/tickets and it will be resent to you.

As a standard procedure, all visitors and crew are thoroughly inspected. Visitors are not allowed to bring luggage and/or backpacks to the event. You are allowed to bring handbags to the event with a maximum size of A4 and 10 cm thickness. The safety of our visitors is always a high priority. In regard to recent developments worldwide, we are extra cautious with all procedures. We ask for your understanding in this.

There are a limited number of lockers available at the venue. You can store your valuable belongings at the locker location. Please check the floorplan below for the locker locations.

During Electronic Family, we’ll work with tokens. These can be bought at the cashiers with cash, debit or credit card. Please note that there won’t be any ATM machines at the festival terrain.

Coming soon!

Zero tolerance
We have a zero tolerance policy and so discourage you from bringing (soft) drugs to the event. If drugs are detected during visitation, you will be denied access to the event. Public use of drugs at the event also leads to removal. Please respect our regulations.

Found items can be brought to the information stand, which can be found at the cashiers. Have you lost something? During event you can check the information stand, and after the event you can send us an e-mail at info@alda.nl if you’ve lost anything.

Food-trucks are available and plenty of bars as well all over the venue.

Earplugs

A party without music is like a carbonated drink without fizz. But going deaf, or having ringing in your ears that simply won’t go away, is a very sad memento of a good party. So go easy on your ears and be sure to wear earplugs if the sound level exceeds 80 dB(A). Alpine will be present at Electronic Family and earplugs can be bought with tokens.

Celebrate safe

During Electronic Family we celebrate safely. When you or a friend are not feeling well, please visit our first aid team. The first aid team is your friend and is here to help you without judgment.

Free water

Free water will be accessible at the toilets.

Semi-professional Photo Equipment and Selfie Sticks

Bringing professional or semi-professional equipment to this event is strictly prohibited, unless agreed upon otherwise by means of an assigned press accreditation. Selfie sticks longer than 1 meter are prohibited as well. Normal digital or other cameras and gopro cameras are permitted.

Pickpocketing                      

Please be aware of your valuable belongings and keep an eye out for pickpockets.

E-mail us at info@electronicfamily.nl and we’ll get back to you as soon as possible!

For press related questions please send an e-mail to press@alda.nl